Adding clicks to bricks: An analysis of supplier encroachment under service spillovers

作者：

Highlights：

• This work studies supplier encroachment and its impacts under service spillovers.

• The conditions under which the supplier encroaches on the market are characterized.

• The impacts of supplier encroachment on the retailer and system performance are identified.

• Supplier encroachment may reshape the retailer’s preference for channel power.

摘要

•This work studies supplier encroachment and its impacts under service spillovers.•The conditions under which the supplier encroaches on the market are characterized.•The impacts of supplier encroachment on the retailer and system performance are identified.•Supplier encroachment may reshape the retailer’s preference for channel power.

论文关键词：Channels of distribution,Supplier encroachment,Channel power,Service spillovers,E-commerce

论文评审过程：Received 13 December 2018, Revised 20 April 2019, Accepted 8 July 2019, Available online 22 July 2019, Version of Record 1 August 2019.

论文官网地址：https://doi.org/10.1016/j.elerap.2019.100876