Where the host is part of the deal: Social and economic value in the platform economy

作者：

Highlights：

• We conduct an online experiment on consumers’ intention to book.

• Booking intentions are linked to a hosts’ user representation (UR) artifacts.

• UR artifacts entail personal, exogenous, or both types of information.

• Artifacts’ effects are carried through social and economic value expectations.

• Social (economic) value expectations are associated to personal information (exogenous information).

摘要

•We conduct an online experiment on consumers’ intention to book.•Booking intentions are linked to a hosts’ user representation (UR) artifacts.•UR artifacts entail personal, exogenous, or both types of information.•Artifacts’ effects are carried through social and economic value expectations.•Social (economic) value expectations are associated to personal information (exogenous information).

论文关键词：Platform economy,Booking intention,Social value,User representation

论文评审过程：Received 1 August 2019, Revised 11 December 2019, Accepted 16 December 2019, Available online 31 December 2019, Version of Record 8 January 2020.

论文官网地址：https://doi.org/10.1016/j.elerap.2019.100923