A 2020 perspective on “Is it always advantageous to add on item recommendation service with a contingent free shipping policy in platform retailing?”

作者:

Highlights:

• The emergence of new Internet technology has enhanced e-commerce platforms’ recommendation services.

• The combination of recommendation service and contingent free shipping has a driving effect on the e-commerce.

• The discount coupon and recommendation strategy should be focused on the relationship between coupon discounts and consumer spending levels.

摘要

•The emergence of new Internet technology has enhanced e-commerce platforms’ recommendation services.•The combination of recommendation service and contingent free shipping has a driving effect on the e-commerce.•The discount coupon and recommendation strategy should be focused on the relationship between coupon discounts and consumer spending levels.

论文关键词:Platform retailing,Recommendation service,Contingent free shipping,Discount coupon,Recommendation strategy

论文评审过程:Received 29 January 2020, Revised 7 February 2020, Accepted 11 February 2020, Available online 13 February 2020, Version of Record 19 February 2020.

论文官网地址:https://doi.org/10.1016/j.elerap.2020.100960