A neural network based approach for sentiment classification in the blogosphere

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Recognizing emotion is extremely important for a text-based communication tool such as a blog. On commercial blogs, the evaluation comments by bloggers of a product can spread at an explosive rate in cyberspace, and negative comments could be very harmful to an enterprise. Lately, researchers have been paying much attention to sentiment classification. The goal is to efficiently identify the emotions of their customers to allow companies to respond in the appropriate manner to what customers have to say. Semantic orientation indexes and machine learning methods are usually employed to achieve this goal. Semantic orientation indexes do not have good performance, but they return results quickly. Machine learning techniques provide better classification accuracy, but require a lot of training time. In order to combine the advantages of these two methods, this study proposed a neural-network based approach. It uses semantic orientation indexes as inputs for the neural networks to determine the sentiments of the bloggers quickly and effectively. Several actual blogs are used to evaluate the effectiveness of our approach. The experimental results indicate that the proposed approach outperforms traditional approaches including other neural networks and several semantic orientation indexes.

论文关键词:Semantic orientation,Neural networks,Sentiment classification,Blogs

论文评审过程:Received 16 July 2009, Revised 6 January 2011, Accepted 6 January 2011, Available online 2 February 2011.

论文官网地址:https://doi.org/10.1016/j.joi.2011.01.003