How collaborative technology supports cognitive processes in collaborative process modeling: A capabilities-gains-outcome model

作者：

Highlights：

• We establish a model explaining how technology aids collaborative process modeling.

• We report on an empirical study of collaborative modeling with student participants.

• Technology support enables cognitive gains that elevate model quality and tool satisfaction.

• We detail implications for collaboration research and the design of modeling tools.

摘要

•We establish a model explaining how technology aids collaborative process modeling.•We report on an empirical study of collaborative modeling with student participants.•Technology support enables cognitive gains that elevate model quality and tool satisfaction.•We detail implications for collaboration research and the design of modeling tools.

论文关键词：Process modeling,Collaboration,Distributed modeling,Collaborative technology

论文评审过程：Received 10 March 2013, Revised 3 April 2013, Accepted 9 April 2013, Available online 18 April 2013.

论文官网地址：https://doi.org/10.1016/j.is.2013.04.001