Prediction of business process durations using non-Markovian stochastic Petri nets
作者：
Highlights：
• Expressive performance model introduced to business process management.
• We predict the remaining duration of business processes in an online setting.
• We estimate the risk of breaching a temporal deadline.
• Elapsed time used as a means to improve prediction accuracy.
• We evaluate the model against state of the art approaches.
摘要
Highlights•Expressive performance model introduced to business process management.•We predict the remaining duration of business processes in an online setting.•We estimate the risk of breaching a temporal deadline.•Elapsed time used as a means to improve prediction accuracy.•We evaluate the model against state of the art approaches.
论文关键词：Business processes,Duration prediction,Risk control,Stochastic Petri nets
论文评审过程：Received 9 March 2015, Revised 14 April 2015, Accepted 16 April 2015, Available online 24 April 2015, Version of Record 14 June 2015.
论文官网地址：https://doi.org/10.1016/j.is.2015.04.004
