Business process improvement with the AB-BPM methodology
作者：
Highlights：
• AB-BPM methodology facilitates better validation of process improvement hypotheses.
• Instance router dynamically chooses the process version with the best performance.
• Transition Simulation Tree helps in simulating new versions using data of old version.
• Simulation is fast, less reliable, risk free; AB Test is slower, reliable, more risky.
• Evaluation with synthetic and real world dataset shows the efficacy of our approach.
摘要
•AB-BPM methodology facilitates better validation of process improvement hypotheses.•Instance router dynamically chooses the process version with the best performance.•Transition Simulation Tree helps in simulating new versions using data of old version.•Simulation is fast, less reliable, risk free; AB Test is slower, reliable, more risky.•Evaluation with synthetic and real world dataset shows the efficacy of our approach.
论文关键词：Business process management,DevOps,AB testing,Trace simulation,Process performance indicators
论文评审过程：Received 18 January 2018, Revised 23 May 2018, Accepted 27 June 2018, Available online 6 July 2018, Version of Record 18 June 2019.
论文官网地址：https://doi.org/10.1016/j.is.2018.06.007
