Retrieving the resource availability calendars of a process from an event log

作者:

Highlights:

• Method to automatically retrieve resource availability calendars from an event log.

• Resource availability calendars express resource availability for a single process.

• Availability calendars take into account the temporal dimension of availability.

• Availability calendars take into account intermediate availability interruptions.

• Empirical evaluation shows that the method’s key outputs closely resemble reality.

摘要

•Method to automatically retrieve resource availability calendars from an event log.•Resource availability calendars express resource availability for a single process.•Availability calendars take into account the temporal dimension of availability.•Availability calendars take into account intermediate availability interruptions.•Empirical evaluation shows that the method’s key outputs closely resemble reality.

论文关键词:Resource availability calendars,Human resources availability,Process mining,Event logs,Process execution data

论文评审过程:Received 11 January 2019, Revised 12 October 2019, Accepted 25 October 2019, Available online 31 October 2019, Version of Record 5 November 2019.

论文官网地址:https://doi.org/10.1016/j.is.2019.101463