A knowledge-intensive adaptive business process management framework
作者：
Highlights：
• Agent and process models has many concepts in common and can be modeled together.
• QoS perspectives enable BPM system’s case based automatic configuration.
• Intent based process abstractions enable runtime agility.
• Decoupling of constraints from process models increases adaptability.
• Agents can handle task failure ratios up to 10% on behalf of business experts.
摘要
•Agent and process models has many concepts in common and can be modeled together.•QoS perspectives enable BPM system’s case based automatic configuration.•Intent based process abstractions enable runtime agility.•Decoupling of constraints from process models increases adaptability.•Agents can handle task failure ratios up to 10% on behalf of business experts.
论文关键词：Business process management,Knowledge-intensive processes,Process modeling and execution,Process adaptation,Agent-based business process management,Agile business process management
论文评审过程：Received 2 September 2019, Revised 22 August 2020, Accepted 31 August 2020, Available online 10 September 2020, Version of Record 17 September 2020.
论文官网地址：https://doi.org/10.1016/j.is.2020.101639
