A study into the contingencies of process improvement methods
作者：
Highlights：
• Process improvement methods evolve over time.
• Specific process improvement knowledge is implicitly available in the form of activities and sequences.
• The degree of innovativeness is evaluated by the type of method activities conducted for process improvement.
• Different strategies play a role when choosing a method for process improvement.
• There is an evident lack of process innovation methods.
摘要
•Process improvement methods evolve over time.•Specific process improvement knowledge is implicitly available in the form of activities and sequences.•The degree of innovativeness is evaluated by the type of method activities conducted for process improvement.•Different strategies play a role when choosing a method for process improvement.•There is an evident lack of process innovation methods.
论文关键词：Process improvement,Process innovation,Improvement methods,Methods,Method mining,Contingency factors,Activities
论文评审过程：Received 30 September 2020, Revised 16 August 2021, Accepted 1 September 2021, Available online 10 September 2021, Version of Record 22 September 2021.
论文官网地址：https://doi.org/10.1016/j.is.2021.101880
