Opportunities for reference services: The bright side of reference services in the 1990s: B. Katz (ed.). The Haworth Press, New York, London, and Sydney (1991). 213 pp. $29.95. ISBN 1-56024-137-3.

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论文评审过程:Available online 19 July 2002.

论文官网地址:https://doi.org/10.1016/0306-4573(92)90016-S