Information and business performance: A study of information systems and services in high performing companies: Ian Owens, Tom Wilson with Angela Abell, Bowker Saur, July 1996, $60. ISBN: 1-85739-108-X
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论文评审过程：Available online 11 June 1998.
论文官网地址：https://doi.org/10.1016/S0306-4573(97)88277-5
