Knowledge Management: Lessons Learned, What Works and What Doesn’t. By Michael E.D. Koenig and T. Kanti Srikantaiah (Eds.), Information Today, Inc., 2004, $44.50 ISBN 1-57387-181-8
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论文评审过程：Available online 28 July 2004.
论文官网地址：https://doi.org/10.1016/j.ipm.2004.06.003
