Collaborative Information Retrieval in an information-intensive domain

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摘要

In this article we investigate the expressions of collaborative activities within information seeking and retrieval processes (IS&R). Generally, information seeking and retrieval is regarded as an individual and isolated process in IR research. We assume that an IS&R situation is not merely an individual effort, but inherently involves various collaborative activities. We present empirical results from a real-life and information-intensive setting within the patent domain, showing that the patent task performance process involves highly collaborative aspects throughout the stages of the information seeking and retrieval process. Furthermore, we show that these activities may be categorised and related to different stages in an information seeking and retrieval process. Therefore, the assumption that information retrieval performance is purely individual needs to be reconsidered. Finally, we also propose a refined IR framework involving collaborative aspects.

论文关键词:Collaborative Information Retrieval,Work-tasks,Information seeking,Task performance process

论文评审过程:Received 3 November 2003, Accepted 23 April 2004, Available online 15 July 2004.

论文官网地址:https://doi.org/10.1016/j.ipm.2004.04.016