Creating value from Social Big Data: Implications for Smart Tourism Destinations

作者：

Highlights：

• Social Big Data are a valuable source for value creation.

• Social Big Data are strategic assets for the Smart Growth of a Tourism Destination.

• Social Big Data in Smart Tourism enhance decision making process, innovation and personalization of offering, networking, collaboration.

• Social Big Data allow valorization of unconventional local touristic experiences with positive splillovers on destionations.

摘要

•Social Big Data are a valuable source for value creation.•Social Big Data are strategic assets for the Smart Growth of a Tourism Destination.•Social Big Data in Smart Tourism enhance decision making process, innovation and personalization of offering, networking, collaboration.•Social Big Data allow valorization of unconventional local touristic experiences with positive splillovers on destionations.

论文关键词：Big Data,Business analytics,Decision making,Smart tourism destination,Value creation,Social media measurement

论文评审过程：Received 2 January 2017, Revised 12 October 2017, Accepted 17 October 2017, Available online 1 November 2017, Version of Record 15 June 2018.

论文官网地址：https://doi.org/10.1016/j.ipm.2017.10.006