Who contributes what? Scrutinizing the activity data of 4.2 million Zhihu users via immersion scores

作者:

Highlights:

• Introduce the concept of immersion from the game community to the SQA community for the first time.

• Established three dimensions of immersion level in the SQA community.

• Built an evaluation system of user participation level in SQA community from the immersion perspective.

• Verify the evaluation system on a data set containing 4 million user behavior data.

• Comprehensively evaluated the contribution level and functional complementary relationship of users with different roles in the knowledge question-and-answer community.

摘要

•Introduce the concept of immersion from the game community to the SQA community for the first time.•Established three dimensions of immersion level in the SQA community.•Built an evaluation system of user participation level in SQA community from the immersion perspective.•Verify the evaluation system on a data set containing 4 million user behavior data.•Comprehensively evaluated the contribution level and functional complementary relationship of users with different roles in the knowledge question-and-answer community.

论文关键词:Immersion score,Knowledge community,Contribution,User engagement,SQA community

论文评审过程:Received 16 October 2019, Revised 11 March 2020, Accepted 19 April 2020, Available online 23 May 2020, Version of Record 23 May 2020.

论文官网地址:https://doi.org/10.1016/j.ipm.2020.102274