Incorporating message format into user evaluation of microblog information credibility: A nonlinear perspective

作者：

Highlights：

• A new theoretical framework is developed to explore microblog information credibility by incorporating message format.

• Argument quality has a decreasing incremental effect on microblog information credibility, suggesting that argument quality is a hygiene factor.

• Source credibility was found to have a positive and linear effect on microblog information credibility, consistent with the role of a bivalent factor.

• Multimedia diagnosticity was found to have an increasing incremental effect on microblog information credibility.

摘要

•A new theoretical framework is developed to explore microblog information credibility by incorporating message format.•Argument quality has a decreasing incremental effect on microblog information credibility, suggesting that argument quality is a hygiene factor.•Source credibility was found to have a positive and linear effect on microblog information credibility, consistent with the role of a bivalent factor.•Multimedia diagnosticity was found to have an increasing incremental effect on microblog information credibility.

论文关键词：Microblog information credibility,Message format,Multimedia,Two-factor theory,Nonlinear relationship

论文评审过程：Received 23 February 2020, Revised 19 June 2020, Accepted 20 June 2020, Available online 9 July 2020, Version of Record 9 July 2020.

论文官网地址：https://doi.org/10.1016/j.ipm.2020.102345