Moderating role of enterprise social media use in work engagement

作者:

Highlights:

• Enterprise social media (ESM) use is modeled as IT-based intervention for employees’ work engagement.

• Work-related ESM use moderates the effect of challenge stressors on work engagement in a U-shaped manner.

• Nonwork-related ESM use moderates the effect of challenge stressors on work engagement in an inverted U-shaped manner.

• Nonwork-related ESM use moderates the effect of hindrance stressors on work engagement in a U-shaped manner.

摘要

•Enterprise social media (ESM) use is modeled as IT-based intervention for employees’ work engagement.•Work-related ESM use moderates the effect of challenge stressors on work engagement in a U-shaped manner.•Nonwork-related ESM use moderates the effect of challenge stressors on work engagement in an inverted U-shaped manner.•Nonwork-related ESM use moderates the effect of hindrance stressors on work engagement in a U-shaped manner.

论文关键词:Enterprise social media,Challenge stressors,Hindrance stressors,Work engagement,Work-related ESM use,Nonwork-related ESM use

论文评审过程:Received 3 March 2021, Revised 3 August 2021, Accepted 11 October 2021, Available online 30 October 2021, Version of Record 30 October 2021.

论文官网地址:https://doi.org/10.1016/j.ipm.2021.102793