Modeling individual trust development in computer mediated collaboration: A comparison of approaches

作者：

Highlights：

• We develop a scale based trust balance model and a trust spider diagram.

• We provide a sample analysis and comparison of using the two models.

• A longitudinal case study of computer mediated teams for 2 years is conducted.

• We find many dynamic features in trust development by using the models.

• It provides clues for future research for trust development.

摘要

•We develop a scale based trust balance model and a trust spider diagram.•We provide a sample analysis and comparison of using the two models.•A longitudinal case study of computer mediated teams for 2 years is conducted.•We find many dynamic features in trust development by using the models.•It provides clues for future research for trust development.

论文关键词：Individual trust,Collaboration,Trust measurement,Trust development

论文评审过程：Available online 27 March 2013.

论文官网地址：https://doi.org/10.1016/j.chb.2013.02.018