People respond better to robots than computer tablets delivering healthcare instructions

作者:

Highlights:

• We compared responses to a robot with responses to a computer in a health context.

• Participants spoke and smiled more towards the robot than the tablet.

• Participants were more likely to follow relaxation instructions when given by the robot.

• The robot was rated more favourably and more likeable than the tablet.

• Robots can offer advantages over a computer tablet in healthcare.

摘要

•We compared responses to a robot with responses to a computer in a health context.•Participants spoke and smiled more towards the robot than the tablet.•Participants were more likely to follow relaxation instructions when given by the robot.•The robot was rated more favourably and more likeable than the tablet.•Robots can offer advantages over a computer tablet in healthcare.

论文关键词:Robot,Computer tablet,Healthcare behaviours,Relaxation,Attitude,Human–robot interaction

论文评审过程:Available online 19 November 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.10.029