Design and evaluation of a group support system supported process to resolve cognitive conflicts
作者：
Highlights：
• We model a group support system based process to improve group judgments.
• The model relies on structured communication and cognitive feedbacks.
• It uses the multi-attribute utility multicriteria decision making technique.
• Our model enhanced problem solving ability.
• Our model was perceived to be more effective overall than the traditional method.
摘要
•We model a group support system based process to improve group judgments.•The model relies on structured communication and cognitive feedbacks.•It uses the multi-attribute utility multicriteria decision making technique.•Our model enhanced problem solving ability.•Our model was perceived to be more effective overall than the traditional method.
论文关键词：Group judgment making,Cognitive conflict,Group support system,Computer supported cooperative work,Multicriteria decision making method
论文评审过程：Available online 23 March 2015.
论文官网地址：https://doi.org/10.1016/j.chb.2015.03.014
