The media inequality: Comparing the initial human-human and human-AI social interactions

作者:

Highlights:

• During initial interactions with AI, would users reveal their personality differently?

• An exploratory study was conducted to examine users' performance.

• Facing AI, users demonstrated different personality from interacting with humans.

• Users were less open, agreeable, extroverted and conscientious when interacting with AI.

• The findings echo Mischel's cognitive-affective processing system model.

摘要

•During initial interactions with AI, would users reveal their personality differently?•An exploratory study was conducted to examine users' performance.•Facing AI, users demonstrated different personality from interacting with humans.•Users were less open, agreeable, extroverted and conscientious when interacting with AI.•The findings echo Mischel's cognitive-affective processing system model.

论文关键词:Human-machine communication,The Computers Are Social Actors Paradigm,The cognitive-affective processing system,Artificial intelligence,Chatbot,Social interaction

论文评审过程:Received 6 November 2016, Revised 20 January 2017, Accepted 28 February 2017, Available online 3 March 2017, Version of Record 9 March 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.02.067