Intergroup contact through online comments: Effects of direct and extended contact on outgroup attitudes

作者：

Highlights：

• Tests intergroup contact theory in the context of online comments under newspaper articles.

• Examines two forms of online contact—direct and extended—with two distinct outgroups.

• Direct online contact improved attitudes by generating positive and reducing negative emotions.

• Extended online contact reduced negative emotions and improved attitudes towards undocumented immigrants.

摘要

•Tests intergroup contact theory in the context of online comments under newspaper articles.•Examines two forms of online contact—direct and extended—with two distinct outgroups.•Direct online contact improved attitudes by generating positive and reducing negative emotions.•Extended online contact reduced negative emotions and improved attitudes towards undocumented immigrants.

论文关键词：Intergroup contact,Extended contact,Online contact,Outgroup attitudes,Online comments,Emotions

论文评审过程：Received 19 July 2017, Revised 25 September 2017, Accepted 12 November 2017, Available online 13 November 2017, Version of Record 22 December 2017.

论文官网地址：https://doi.org/10.1016/j.chb.2017.11.013