The differential impact of “mood” on consumers’ decisions, a case of mobile payment adoption

作者:

Highlights:

• Consumer's mood is an important determinant of in-store m-payment adoption decision.

• Impact of mood on adoption decision is moderated by decision-making style.

• Impact of mood on adoption decision is moderated by the need for gratification.

摘要

•Consumer's mood is an important determinant of in-store m-payment adoption decision.•Impact of mood on adoption decision is moderated by decision-making style.•Impact of mood on adoption decision is moderated by the need for gratification.

论文关键词:Mobile payment,Technology adoption,Consumer mood,Decision-making style,Gratification,Decision-making

论文评审过程:Received 20 May 2019, Revised 12 August 2019, Accepted 21 August 2019, Available online 21 August 2019, Version of Record 28 August 2019.

论文官网地址:https://doi.org/10.1016/j.chb.2019.08.017