Behavioural and economic impacts of end-user computing satisfaction: Innovative work behaviour and job performance of employees

作者：

Highlights：

• The downstream of the system to value chain can be expanded and verified.

• This research responses to the academic call on emotion as a mediator.

• Information system can affect behaviour and performance from a psychological level.

• It is very important to pay attention to the emotions of employees at work.

摘要

•The downstream of the system to value chain can be expanded and verified.•This research responses to the academic call on emotion as a mediator.•Information system can affect behaviour and performance from a psychological level.•It is very important to pay attention to the emotions of employees at work.

论文关键词：End-user computing satisfaction,Innovative work behaviour,System to value chain,High-activated positive emotions,Job performance,Human resource

论文评审过程：Received 17 January 2022, Revised 29 May 2022, Accepted 19 June 2022, Available online 22 June 2022, Version of Record 8 July 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107367