Data collection mode effect on feeling thermometer questions: A comparison of face-to-face and Web surveys

作者：

Highlights：

• Compared feeling thermometer questions between face-to-face and Web surveys.

• The mean responses in face-to-face survey are more favorable than Web survey.

• The Web survey responses are more reliable than face-to-face survey.

• The item nonresponse rate does not differ by mode.

• Responses with verbal labels are selected most frequently in both modes.

摘要

•Compared feeling thermometer questions between face-to-face and Web surveys.•The mean responses in face-to-face survey are more favorable than Web survey.•The Web survey responses are more reliable than face-to-face survey.•The item nonresponse rate does not differ by mode.•Responses with verbal labels are selected most frequently in both modes.

论文关键词：Fact-to-face interview,Web survey,Feeling thermometer,Data collection mode effect

论文评审过程：Available online 18 February 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.01.057