The moderating roles of subjective (perceived) and objective task complexity in system use and performance

作者：

Highlights：

• We distinguish between subjective (perceived) and objective task complexity.

• We distinguish between task motivation and DSS motivation.

• High task motivation enhances DSS motivation.

• Perceived task complexity moderates the effect of DSS motivation on DSS use.

• Objective task complexity moderates the effect of DSS use on performance.

摘要

•We distinguish between subjective (perceived) and objective task complexity.•We distinguish between task motivation and DSS motivation.•High task motivation enhances DSS motivation.•Perceived task complexity moderates the effect of DSS motivation on DSS use.•Objective task complexity moderates the effect of DSS use on performance.

论文关键词：Objective task complexity,Subjective task complexity,Task motivation,DSS motivation,DSS use,Performance

论文评审过程：Available online 29 May 2015, Version of Record 29 May 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.04.059