Barriers in achieving business/IT alignment in a large Swedish company: What we have learned?

作者:

Highlights:

• 19 unique social barriers have been identified in a large Swedish company.

• Limited knowledge sharing leads to poor communication and low understanding.

• Failed IT projects results in lower credibility and reliability in IT department.

• Lack of openness and trust hinders cross-departmental communication.

• Weak relationship between business and IT diminishes mutual commitment and support.

摘要

•19 unique social barriers have been identified in a large Swedish company.•Limited knowledge sharing leads to poor communication and low understanding.•Failed IT projects results in lower credibility and reliability in IT department.•Lack of openness and trust hinders cross-departmental communication.•Weak relationship between business and IT diminishes mutual commitment and support.

论文关键词:Business strategy,IT strategy,Business/IT alignment,Social dimension,Barriers,Large Swedish company

论文评审过程:Available online 23 December 2014, Version of Record 29 July 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2014.12.007