Analysis of the effects of ICTs in knowledge management and innovation: The case of Zara Group
作者：
Highlights：
• The paper develops a theoretical model that relates ICTs, knowledge and innovation.
• We apply study case methodology in Zara Group.
• Results show that ICTs allow for the development of tacit and explicit knowledge.
• Moreover, ICTs favor the development of product and process innovations.
• Tacit and explicit knowledge is required from ICTs to promote co-learning.
摘要
•The paper develops a theoretical model that relates ICTs, knowledge and innovation.•We apply study case methodology in Zara Group.•Results show that ICTs allow for the development of tacit and explicit knowledge.•Moreover, ICTs favor the development of product and process innovations.•Tacit and explicit knowledge is required from ICTs to promote co-learning.
论文关键词：Information and communication technologies,Knowledge management,Innovation,Tacit and explicit knowledge
论文评审过程：Available online 17 November 2014, Version of Record 29 July 2015.
论文官网地址：https://doi.org/10.1016/j.chb.2014.10.007
