Revealing sensitive information in personal interviews: Is self-disclosure easier with humans or avatars and under what conditions?
作者:
Highlights:
• Topic sensitivity affects individuals' preferences to disclose to a human or avatar.
• Qualitative responses to open-ended questions about interviewer type were analyzed.
• Study participants preferred avatar interviewers for more sensitive topics.
• Study participants preferred human interviewers for less sensitive topics.
• The ability to judge was the key factor differentiating interviewer preferences.
摘要
•Topic sensitivity affects individuals' preferences to disclose to a human or avatar.•Qualitative responses to open-ended questions about interviewer type were analyzed.•Study participants preferred avatar interviewers for more sensitive topics.•Study participants preferred human interviewers for less sensitive topics.•The ability to judge was the key factor differentiating interviewer preferences.
论文关键词:Personal interviews,Computer-assisted interviews,Sensitive topics,Avatars,Self-disclosure,Embodied conversational agents
论文评审过程:Received 24 June 2015, Revised 28 July 2016, Accepted 2 August 2016, Available online 20 August 2016, Version of Record 20 August 2016.
论文官网地址:https://doi.org/10.1016/j.chb.2016.08.004