The impact of recommendations and warnings on the quality evaluation of health websites: An online experiment

作者:

Highlights:

• Strategies to improve consumers' ability to evaluate online information are needed.

• Recommendations about established criteria positively affect credibility evaluation.

• Adding warnings against non-established criteria does not improve evaluation.

• Recommendations only work for high health literate consumers.

• Future research should find viable ways to reach low health literate consumers.

摘要

•Strategies to improve consumers' ability to evaluate online information are needed.•Recommendations about established criteria positively affect credibility evaluation.•Adding warnings against non-established criteria does not improve evaluation.•Recommendations only work for high health literate consumers.•Future research should find viable ways to reach low health literate consumers.

论文关键词:Online information,Information evaluation,Evaluation criteria,Warnings,Health literacy

论文评审过程:Received 22 July 2016, Revised 27 January 2017, Accepted 27 January 2017, Available online 30 January 2017, Version of Record 5 February 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.01.057