How the use of Cc, Bcc, forward, and rewrite in email communication impacts team dynamics

作者:

Highlights:

• We examined how different email functions impact team dynamics.

• Recipients perceive the use of Bcc as less moral than the use of Cc.

• Bcc users are also seen as less fitting to be team leader than Cc users.

• Forwarding and rewriting emails reveals similar negative effects as Bcc use.

• Secretly communicating information through email negatively affects the sender.

摘要

•We examined how different email functions impact team dynamics.•Recipients perceive the use of Bcc as less moral than the use of Cc.•Bcc users are also seen as less fitting to be team leader than Cc users.•Forwarding and rewriting emails reveals similar negative effects as Bcc use.•Secretly communicating information through email negatively affects the sender.

论文关键词:Email functions,Team dynamics,Morality,Emergent leadership

论文评审过程:Received 14 January 2020, Revised 27 April 2020, Accepted 30 June 2020, Available online 9 July 2020, Version of Record 16 July 2020.

论文官网地址:https://doi.org/10.1016/j.chb.2020.106478