The mediated effects of social support in professional online communities on crowdworker engagement in micro-task crowdworking

作者：

Highlights：

• We studied how social support in online communities increases crowdworker engagement.

• Affective social support from online communities significantly increases engagement.

• Group identification and experienced meaningfulness fully mediate this relationship.

• Instrumental social support has no significant effect on crowdworkers engagement.

摘要

•We studied how social support in online communities increases crowdworker engagement.•Affective social support from online communities significantly increases engagement.•Group identification and experienced meaningfulness fully mediate this relationship.•Instrumental social support has no significant effect on crowdworkers engagement.

论文关键词：Crowdworking online platforms,Social support,Professional online communities,Group identification,Experienced meaningfulness,Crowdworker engagement

论文评审过程：Received 31 March 2020, Revised 4 July 2020, Accepted 7 July 2020, Available online 16 July 2020, Version of Record 29 July 2020.

论文官网地址：https://doi.org/10.1016/j.chb.2020.106482