Brand value Co-creation in social commerce: The role of interactivity, social support, and relationship quality
作者:
Highlights:
• A model of brand value co-creation in social commerce is proposed.
• Interactivity in social commerce positively affects social support.
• Brand value can be created by social support and relationship quality.
摘要
•A model of brand value co-creation in social commerce is proposed.•Interactivity in social commerce positively affects social support.•Brand value can be created by social support and relationship quality.
论文关键词:Social commerce,Brand value co-creation,Interactivity,Social support,Relationship quality
论文评审过程:Received 13 May 2017, Revised 3 September 2017, Accepted 5 November 2017, Available online 8 November 2017, Version of Record 14 December 2020.
论文官网地址:https://doi.org/10.1016/j.chb.2017.11.006