Cultural intelligence as an antecedent of satisfaction with the travel app and with the tourism experience

作者：

Highlights：

• Approach to the relationship between CQ and Technology (travel apps).

• CQ has a considerable effect on satisfaction with the travel app.

• CQ has a significant impact on satisfaction with the tourism experience.

• Travel app satisfaction has influence on satisfaction with the tourism experience.

• The results imply the development of CQ beyond the Cross-Cultural scope.

摘要

•Approach to the relationship between CQ and Technology (travel apps).•CQ has a considerable effect on satisfaction with the travel app.•CQ has a significant impact on satisfaction with the tourism experience.•Travel app satisfaction has influence on satisfaction with the tourism experience.•The results imply the development of CQ beyond the Cross-Cultural scope.

论文关键词：CQ,Cultural intelligence,Travel app,App satisfaction

论文评审过程：Received 11 July 2021, Revised 23 September 2021, Accepted 6 October 2021, Available online 7 October 2021, Version of Record 13 October 2021.

论文官网地址：https://doi.org/10.1016/j.chb.2021.107049