Rethinking (Dis)engagement in human-computer interaction
作者：
Highlights：
• User engagement is a desired outcome in human-computer interaction (HCI) research.
• Less attention is paid to disengagement, though it is often perceived negatively.
• We challenge prevalent fallacies of (dis)engagement in HCI design and evaluation.
• We propose a definition of disengagement that takes into account user agency.
• We model disengagement as a necessary part of the engagement cycle.
摘要
•User engagement is a desired outcome in human-computer interaction (HCI) research.•Less attention is paid to disengagement, though it is often perceived negatively.•We challenge prevalent fallacies of (dis)engagement in HCI design and evaluation.•We propose a definition of disengagement that takes into account user agency.•We model disengagement as a necessary part of the engagement cycle.
论文关键词：User engagement,Disengagement,Human-computer interaction,User experience design and evaluation
论文评审过程：Received 25 May 2021, Revised 18 November 2021, Accepted 22 November 2021, Available online 23 November 2021, Version of Record 23 December 2021.
论文官网地址：https://doi.org/10.1016/j.chb.2021.107109
