The impact of social features in an online community on member contribution

作者：

Highlights：

• One of few research efforts to focus on online community design and its impact on member contributions.

• First study to employ the theory of involvement to understand member contributions.

• Adding social features to an online community has a positive and linear impact on the contribution of low-involvement members.

• The impact of the level of social features on online community member contributions is not linear for highly involved members.

摘要

•One of few research efforts to focus on online community design and its impact on member contributions.•First study to employ the theory of involvement to understand member contributions.•Adding social features to an online community has a positive and linear impact on the contribution of low-involvement members.•The impact of the level of social features on online community member contributions is not linear for highly involved members.

论文关键词：Online communities,Member contribution,Social features,Involvement,User-generated content UGC,Interface design

论文评审过程：Received 2 February 2021, Revised 26 July 2021, Accepted 13 December 2021, Available online 15 December 2021, Version of Record 18 December 2021.

论文官网地址：https://doi.org/10.1016/j.chb.2021.107149