Allying with AI? Reactions toward human-based, AI/ML-based, and augmented hiring processes
作者:
Highlights:
• People react more favorably toward AI that augments (rather than replaces) humans.
• Reactions to AI are relevant to both early and late stages of the hiring process.
• Augmented approaches mitigate adverse reactions to AI-based hiring for people who have low familiarity with AI.
摘要
•People react more favorably toward AI that augments (rather than replaces) humans.•Reactions to AI are relevant to both early and late stages of the hiring process.•Augmented approaches mitigate adverse reactions to AI-based hiring for people who have low familiarity with AI.
论文关键词:Applicant reactions,Artificial intelligence,Machine learning,Employee selection,Augmented approach,Familiarity
论文评审过程:Received 31 October 2020, Revised 9 November 2021, Accepted 2 January 2022, Available online 5 January 2022, Version of Record 20 January 2022.
论文官网地址:https://doi.org/10.1016/j.chb.2022.107179