Resistance to contact tracing applications: The implementation process in a social context
作者：
Highlights：
• This study tracks the diffusion of a Dutch COVID-19 digital contact tracing application (CTA) over the course of months.
• This longitudinal study demonstrates trajectories of resistance to new technology in a large and representative sample.
• Anxiety and psychological reactance toward the new CTA slightly decrease over time.
• Anxiety and reactance consistently negatively predict CTA use in the months after its introduction.
• Perceived descriptive and injunctive social norms related to later lower resistance and higher technology acceptance.
摘要
•This study tracks the diffusion of a Dutch COVID-19 digital contact tracing application (CTA) over the course of months.•This longitudinal study demonstrates trajectories of resistance to new technology in a large and representative sample.•Anxiety and psychological reactance toward the new CTA slightly decrease over time.•Anxiety and reactance consistently negatively predict CTA use in the months after its introduction.•Perceived descriptive and injunctive social norms related to later lower resistance and higher technology acceptance.
论文关键词：Contact tracing apps,Technology acceptance,Psychological reactance,Technology anxiety,Innovation diffusion
论文评审过程：Received 16 January 2022, Revised 9 April 2022, Accepted 16 April 2022, Available online 19 April 2022, Version of Record 25 April 2022.
论文官网地址：https://doi.org/10.1016/j.chb.2022.107299
