Corporate memories as a tool for knowledge management

摘要

This article addresses the relation between corporate memories and learning in organizations. We argue that a corporate memory should support three types of learning in organizations: Individual learning, learning through direct communication, and learning using a knowledge repository. Then we formulate functional requirements for a corporate memory that would support these types of learning, and we present an architecture that satisfies these requirements. The article ends with pointers to related work and future research issues.