Anthropomorphism brings us closer: The mediating role of psychological distance in User–AI assistant interactions

作者:

Highlights:

• Anthropomorphism has a positive effect on the evaluation of AI assistants.

• Psychological distance plays a mediating role in this relationship.

• Uncanny response does not correlate with anthropomorphism.

摘要

•Anthropomorphism has a positive effect on the evaluation of AI assistants.•Psychological distance plays a mediating role in this relationship.•Uncanny response does not correlate with anthropomorphism.

论文关键词:Human–AI interaction,Anthropomorphism,Psychological distance,AI assistant,Smart speaker

论文评审过程:Received 7 February 2020, Revised 3 January 2021, Accepted 5 January 2021, Available online 9 January 2021, Version of Record 12 January 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2021.106680